Skype video call at Prison Hagen

Before arranging an appointment by telephone, send the application in Annex 1 and a copy of your ID card to the following email address:



IMPORTANT: In the subject line, please enter just the last name and first name of the inmate!

After submitting the documents, make an appointment by calling the following number during the service hours given below:

(+49) 02331 - 806 1252


At the agreed time, you will be called by a member of staff using your specified Skype username and you will have to identify yourself with an identification paper.  It is absolutely necessary that your camera is switched on and that both you and your identification paper are clearly visible to the staff of JVA, Hagen.

The Skype call starts, once the identification is successfully completed.


Terms of use:

The costs for the external equipment are borne by the contact person himself. A declaration of consent for the terms of use must be submitted in advance. Prior notification of the contact person's personal data and Skype username is a prerequisite.

In principle, the Skype connection is to be carried out with only one contact person. Exceptions can be made in justified rare occasions, for example, when children or older people participate. For persons under 16 years of age, participation is only possible with at least one legal guardian.

A Skype connection is scheduled to last up to 60 minutes.

After accepting the call, the contact person has to identify themselves via web camera with the help of an ID card.

Once identification is completed, the contact person will be connected. The ongoing Skype session is visually monitored by the staff of the visitors’ department via an external monitor.

The contact person must be available in the scheduled time slot, the Skype connection is only possible in the scheduled time slot.


What happens to the data?

Through the use of the Skype connection, the data of the prisoner and the contact person are bound to be transmitted. The prison of Hagen does not store this data. Regarding video surveillance of the Skype connection by the visitors’ department staff, the contact person will be informed in advance.

If audio surveillance is ordered, the contact person will be informed about the audio surveillance immediately after the connection has been established.

Important instructions

The Skype connection is disconnected immediately if the treatment of the prisoner or the security and order of the establishment is threatened. Change of contact person that was not agreed also leads to an immediate disconnection.

If it is not possible to recognise the ID documents and the contact person for the purpose of identification, the call will be terminated.

Service hours for Skype appointments at Prison Hagen:



12:30 - 15:30 hours



17:45 - 20:30 hours


08:30 - 11:30 hours 

12:30 - 15:30 hours



17:45 - 20:30 hours


08:30 - 11:30 hours

12:30 - 15:30 hours


To download and edit - and send back via email: 

Important visitor info

If you want to visit someone in Hagen prison, the following general conditions must be observed:

Admission to visitors depends on the following criteria:

  • Visitors are required to identify themselves with a valid ID/passport. (Driving licenses, health insurance cards and so on are not permitted)
  • The maximum number of visitors is limited to three persons (including children)
  • Persons who have not yet reached the age of 16 will only be admitted if accompanied by an adult and with mandatory presentation of a power of attorney including a copy of the ID of the legal guardian
  • The vending machine shopping is available as usual. You may bring up to € 24/- in coins with you.
  • Persons, who are apparently under the influence of alcohol or has consumed drugs will be refused entry.

In order to ensure a quick and smooth process, you should arrive 15 -20 minutes before the appointment and strictly follow the instructions of the staff.

VideoüberwachungThe entire visitor area is under video surveillance.

Bank details

Information for payment transactions with the prison Hagen

Please direct payments to prisoners to the following recipient: 
Payment recipient:

Justizvollzugsanstalt Hagen


DE68 4401 0046 0006 5134 68



Reason for payment:

Last name, first name and date of birth of the prisoner

Additional reason for payment:

   -- , --

Important instruction:

Please note that in case of bank transfers, the last name, first name of the inmate and date of birth (as clearly as possible) must be specified in the field "Reason for payment".